Support
Answers to common questions, and how to reach us.
Need a hand?
Email support@roundtwoapp.com. Tell us your iPhone model, iOS version and what happened, and we'll get back to you.
Common questions
How do I add a job?
Open the listing in your job app or in Safari, tap Share, then choose Round Two. If Round Two isn't in your Share menu, copy the listing's link, open Round Two and tap the paste option on the first screen.
Round Two isn't showing in my Share menu.
Scroll to the end of the Share row, tap More, and turn Round Two on. If it still isn't there, copy the link and paste it into Round Two instead.
How do I add or change my resume?
Open the Profile tab and tap Add resume. You can import a PDF or Word file. The app reads the text on your phone, and only the text is kept if you sign in.
Do I need an account?
No. Everything works without one, and your data stays on your phone. Sign in with Apple only if you want your jobs, results and practice kept across devices. We never ask for your email address.
Is my voice recorded?
No. Your speech is transcribed on your device and the audio is never saved or sent to us. Only the resulting text is used. You can turn off the microphone and speech permissions any time in your iPhone's Settings.
How do I delete my account and data?
Open Profile and tap Delete my account. This removes your profile, resumes, jobs and practice history from our servers straight away and disconnects Round Two from your Apple sign-in. Copies on your phone stay until you delete them or the app. You can also delete a single job (swipe it left on the Jobs tab) or a resume.
How do I sign out?
Open Profile and tap Sign out. Your account and data remain, and you can sign back in later.
How do I cancel my subscription or restore a purchase?
Subscriptions are managed by Apple: open Settings on your iPhone, tap your name, then Subscriptions. To restore a purchase on a new phone, use Restore Purchases on the upgrade screen in Round Two.
I used my free job. Can I get it back?
The free-job limit is per device and per account to keep the service sustainable, so it can't be reset. Round Two Pro unlocks more jobs.
Privacy and your data
See the Privacy Policy for exactly what Round Two collects, who helps process it and how to delete it.